What’s Holding You Back From Harnessing the Power of AI for Employee Communications?

The Communication Challenges Holding You Back

  • Too much information about AI makes it hard to distill what’s relevant and actionable for employee comms
  • I don’t have the bandwidth to sort through it all
  • I don’t know what I don’t know
  • I’m scared I might make a mistake with AI
  • My employer doesn’t trust AI
  • My employer prohibits use of AI by employees and/or the employee comms function
  • I don’t know where to go to learn about AI for communicators
  • I don’t have time to sort through AI and discover what’s best for me
  • Too many options and too much unknown/yet to be decided about AI (the “wild west” syndrome) for me to use it confidently or convince management
  • I don’t trust AI myself
  • My boss/employer doesn’t understand or embrace AI

Why Learn AI as an Employee Communicator? The Stats Tell the Story.

  • 93% of employee comms professionals view AI as new and needed competency
  • 51% of employee comms professionals struggle with knowing how to learn about using AI for the function
  • 45% of employee communications professionals report their employers have no official AI policy for employees
  • 60% of employee communications professionals report they are saving 1-2 hours a week using AI technologies; 40 % reporting they’s saving 3-5 or more hours weekly using AI-powered technologies
 

The primary struggles for employee communicators were related to concerns about accuracy (49% somewhat agree, 34% strongly agree) and security (40% somewhat agree, 43% strongly agree). Affording the technology (34% somewhat agree, 13% strongly agree) was also an issue. While believing in the value AI could deliver wasn’t a struggle for employee communicators (22% somewhat disagree, 7% strongly disagree), nor was explaining that value to leadership (21% somewhat agree, 10% strongly agree, 25% neither agree nor disagree), learning how to use AI was a potential problem (39% somewhat agree, 12% strongly agree).

The Courses to Help You Leverage AI with Confidence in Your Employee Communications Role

What’s Holding You Back From Harnessing the Power of AI for Employee Communications?

The Communication Challenges Holding You Back

  • Too much information about AI makes it hard to distill what’s relevant and actionable for employee comms
  • I don’t have the bandwidth to sort through it all
  • I don’t know what I don’t know
  • I’m scared I might make a mistake with AI
  • My employer doesn’t trust AI
  • My employer prohibits use of AI by employees and/or the employee comms function
  • I don’t know where to go to learn about AI for communicators
  • I don’t have time to sort through AI and discover what’s best for me
  • Too many options and too much unknown/yet to be decided about AI (the “wild west” syndrome) for me to use it confidently or convince management
  • I don’t trust AI myself
  • My boss/employer doesn’t understand or embrace AI

Why Learn AI as an Employee Communicator? The Stats Tell the Story.

  • 93% of employee comms professionals view AI as new and needed competency
  • 51% of employee comms professionals struggle with knowing how to learn about using AI for the function
  • 45% of employee communications professionals report their employers have no official AI policy for employees
  • 60% of employee communications professionals report they are saving 1-2 hours a week using AI technologies; 40 % reporting they’s saving 3-5 or more hours weekly using AI-powered technologies
 

The primary struggles for employee communicators were related to concerns about accuracy (49% somewhat agree, 34% strongly agree) and security (40% somewhat agree, 43% strongly agree). Affording the technology (34% somewhat agree, 13% strongly agree) was also an issue. While believing in the value AI could deliver wasn’t a struggle for employee communicators (22% somewhat disagree, 7% strongly disagree), nor was explaining that value to leadership (21% somewhat agree, 10% strongly agree, 25% neither agree nor disagree), learning how to use AI was a potential problem (39% somewhat agree, 12% strongly agree).

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Course 1: AI Basics for Employee Communicators (3 modules, 1 hour each)

This course, structured in three modules, features a comprehensive introduction to AI-powered
content creation and its ability to significantly increase productivity.

Module 1, Elementary uses of AI, providing an overview of new and emerging tools. Participants
will learn and apply best practices for prompt writing to get the optimal outputs with greater
efficiency.

Module 2, AI for visual content, explores specific tools and best practices to create photos,
illustrations and other visual content. It features prompt writing and iterative techniques for creating customize visual
solutions that can work across all media.

Module 3, Multimodal AI for Employee Communicators, examines new and emerging technologies that generate content
across multiple forms of internal media. From newsletter content to video to graphics and infographics, participants will
learn about tools, best practices and options to create content that works across multiple channels.

Course 2: Strategic AI Applications for Employee Communications (3 modules, 1 hour each)

Our second course dives into the more strategic applications of AI for employee communications.
As communicators become more adept and comfortable using AI for productivity, expectations for its
use as a tool to drive more strategic solutions that address business issues will increase significantly.
This course provides communicators with a more advanced look at what is possible.

Module 4, Elementary Uses of Employee Comms Data, teaches participants how to use AI for
sentiment analysis and data summary purposes. Participants will learn how to combine multiple data sets for analysis, create
iterative prompts to generate greater insights on data and work with current generative AI tools to format, tabulate and present
comparative data for strategic decisions.

Module 5, Machine Learning, Predictive Analytics and Employee Communications, introduces participants to how
Machine Learning can be applied to strategic employee communications priorities. We’ll cover key concepts, critical
partners to engage and case studies that show how employee communicators can solve specific business issues like
voluntary attrition, engagement and DE&I content issues through predictive analytics.

Module 6, Issues surrounding AI for employee communications and addressing them, examines key topics that can impact
strategic uses of AI for employee communications – privacy, accuracy and security — and what’s being done to address
them. We’ll also look at new technologies in development that will impact how employees will work in the near future,
and how communicators can stay engaged in their development and deployment. This module complements Course 3,
which is all about AI leadership from a communications vantage point.

Course 3: Leading AI Communications in Your Organization (3 modules, 1 hour each)

Our third course, Leading AI Communications, focuses on the broader implications of AI for
employee communications — examining governance, ethics and rapid response capabilities
through the lens of change management.

Module 7, Applying Change Management to AI, is focused on putting employee communicators
in a position of leadership. There’s no question that AI represents a massive change wave – yet
few organizations are looking at its deployment through the discipline of change management.
Rather than waiting for employees to instruct communicators how to use AI, the focus of this module is on empowering
communicators as leaders to help drive the evaluation, decision making and deployment of AI technologies for their
organizations.

Module 8, Ethics and AI for employee communications, takes a deeper dive into a central emerging issue for employee
communicators. AI-powered technologies carry enormous potential for ethical missteps and even crises that impact
internal stakeholders, as well as external audiences. We’ll look at the issues and their solutions to put – and keep –
employee communicators in the driver’s seat as leaders, as we share specific actions to take proactively now.

Module 9, Building AI Communications Governance and AI rapid response, examines the immediate need for
governance to address anticipated employee-related AI issues. From privacy to AI issues impacting Environmental Social
Governance (ESG) practices, having the ability to quickly assess and decide on legal, ethical and regulatory issues will be
a critical enabler for positioning employee communicators as leaders and influencers. Change around AI that will impact
internal stakeholders will be coming for the foreseeable future, and this module lays the foundation for getting and
staying ahead of those expected changes.

What People Are Saying About AI 4 Communicators

Meet Your Course Instructors

Mark Dollins, Sharon McIntosh and John Stemmle are the course instructors. They combine 70+ years of business and academic expertise. Months of AI research is condensed into hours with the three courses offered guaranteed to help you leverage artificial intelligence in communications helping you be more productive, strategic, and a leader for your organization.

Enroll in the July 2024 Live Online Courses

Months of AI research are distilled into one three-track course to enable you to be more productive and strategic and a leader in your organization on change communications and AI for your organization.

Enroll Today
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Student Enrollment Agreement and Release AI for Communicators: Courses 1, 2 and 3

This Student Enrollment Agreement (this “Agreement”), is a binding agreement between you, the Student (“Student”), and North Star Communications Consulting, Inc. (“North Star”) with regard to a single enrollment in any of Course 1, 2, or 3 of the North Star AI for Communicators Courses (the “Course”). This Agreement becomes binding and effective upon the Student accepting  its terms, indicated by [Student’s signature below or electronic signature or clicking the “Accept” button below].

The Student and North Star agree as follows:

  1. STUDENT ACCESS TO COURSE AND MATERIALS: Upon successful registration and payment of the required Course fee, Student shall be entitled to attend all sessions of the Course session for which Student is registered and shall be entitled to receive all materials distributed or otherwise made available by North Star in connection with the Course.
  1. NO EDUCATIONAL CREDIT: North Star is not affiliated with or approved by any educational or vocational institution or government entity. No credit toward any degree or certification of any kind is offered in connection with the Course.
  1. COURSE PURPOSE/LIMITATIONS/OBLIGATIONS: North Star offers the Course including all instruction and materials for the sole purpose of educating students concerning possible uses of Artificial Intelligence (“AI”). North Star does not recommend, advocate, endorse or suggest any particular use of AI, appropriate use of which shall be solely at the discretion of Student. Students shall abide by all applicable laws, regulations or policies of any state, nation, or employer relating to their use of AI. North Star shall have no liability or responsibility for Student’s use of AI and Student hereby releases North Star, its instructors, employees, officers, Directors and owners and any of their agents from any and all liability arising from, accruing from or otherwise relating to Student’s use of AI.
  1. TUITION NON-REFUNDABLE/REGISTRATION NON-TRANFERABLE: Tuition for the Course including any applicable taxes, must be received by North Star before the Student will be registered for the Course and shall be non-refundable. Registrations shall be personal to each Student and may not be transferred to any other person except that a business entity paying tuition for an employee may be permitted to transfer registration to another employee of that same business entity.
  1. COMPLETION REQUIREMENTS: North Star will send Students who complete the Course a Certificate of Completion which shall state only that the Student successfully completed the Course. In order to receive a Certificate of Completion, the Student must attend all sessions, complete all Course exercises and complete a short survey when the last module of each course is finished. Students also will receive a digital badge upon completion of each course. Missed sessions may be made up either through viewing on-demand videos of previous recorded sessions if available or, if available, another live offering of the missed session. Requests for access to recorded sessions or to attend an alternate live session, if available, must be made in writing within seven days of the missed session.
  1. CANCELLATION/POSTPONEMENT: In the event North Star cancels the Course for any reason, Student shall be entitled to a refund of all fees paid for the Course. Student will be notified in the event individual Course sessions must be rescheduled for any reason and shall be given the opportunity to attend alternate sessions or to view recorded sessions in the event they are unable to attend the rescheduled session.
  1. COURSE MATERIALS. The copyright and all other rights in Course materials are and shall remain the exclusive property of North Star and are licensed to Student for use in connection with the Course and for personal future reference only. Course materials may not be reproduced, displayed, distributed, shared, altered or otherwise used in any other manner without North Star’s express written permission.
  1. GROUNDS FOR TERMINATION: Breach of this Agreement shall be grounds for termination of Student’s enrollment and denial of access to Course sessions without refund.
  1. NO GUARANTEE: COMPLETION OF THE COURSE DOES NOT GUARANTEE FUTURE EMPLOYMENT, ADVANCEMENT, PROMOTION, OR INCREASED COMPENSATION. NORTH STAR HAS NOT MADE ANY PROMISE TO STUDENT, EXPRESS OR IMPLIED, REGARDING ANY OPPORTUNITIES THAT COULD BE AVAILABLE TO THE STUDENT AS A RESULT OF COMPLETING THE COURSE.
  1. MESSAGING DISCLOSURE: Student consents to North Star using prerecorded/artificial voice messages, telephone monitoring and recording of phone calls, text messages and/or automatic dialing equipment to communicate and memorialize communications with Student as the law allows. North Star may use any telephone number provided by Student to make such communications, regardless of whether the number is for a mobile telephone and/or using the number results in charges to Student.
  1. RECORDING NOTICE: North Star may create audio, video and/or audio/video recordings of Course sessions for purposes of offering Course make-up sessions or online versions of the Course and/or for purposes of marketing and advertising the Course or any other course offered by North Star. As a condition of Student being permitted access to the Course, Student consents to, and waives any claim arising out of, North Star’s use of Student’s name, likeness, image, voice, appearance, comments and questions in any such recordings for any and all such purposes.
  1. PRIVACY OF STUDENT INFORMATION: Information Student provides to North Star, whether in connection with registration or otherwise, shall be treated by North Star in accordance with the North Star Privacy Policy posted at https://www.northstarcomms.com/privacy-policy-2/.
  1. GOVERNING LAW AND JURISDICTION FOR DISPUTES: This Agreement shall be construed and enforced in accordance with the laws of the State of Connecticut, without regard to any of its conflict of law provisions that would require the application of the laws of another jurisdiction. Any suit, action or proceeding arising out of or relating to this Agreement may be commenced and maintained only in a court of competent subject matter jurisdiction in Fairfield County, Connecticut. Each Party waives any objection to jurisdiction and venue in such courts. The Parties expressly, knowingly and voluntarily waive any right to a trial by jury in any proceeding arising out of, relating to, and/or to enforce this Agreement.

I have reviewed the Student Enrollment Agreement and Release and all of the terms stated above and hereby agree to abide by those terms.